My ongoing note list since I started selling only: be you be yourself be normal be funny be honest get personal, but don't take things personally be real don't use templates ever write them a note, a real one give them a solution that will actually help them don't give them something they don't need don't give them a reason to say no position them to say yes tell them they are free to choose tell them they are not obligated to do anything be polished be informative be intelligent be diligent, but not needy its just business trust the process be patient