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New ParaPlan Driver On-Time Performance Report

We are pleased to announce our newest ParaPlan report to help manage your paratransit operations and driver performance.  This new report allows you to specify the service date range and the "on-time parameters" for any or all drivers...

ParaPlan Driver On-Time Performance Report
You can view details, summaries or both!  In the detail view, conditional formatting is used to help you understand the results:

  • Times in red are late, either for the pick-up or drop-off
  • Differences in purple are outside the specified 'on-time' parameter (OTP)
  • Negative numbers are pick-ups or drop-offs before the scheduled time



In the summary view, percentages are used to help you understand the results:

  • % Early:  All picks or drops performed before scheduled time, outside OTP
  • % On Time:  All picks or drops performed before scheduled time, inside OTP
  • % Late in Window:   All picks or drops performed after scheduled time, inside OTP
  • % Late > Window:   All picks or drops performed after scheduled time, outside OTP

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