Tuesday, December 11, 2007

New ParaPlan Install Using LogMeIn Rescue!

Carl is at Summit Stage in Frisco, CO this week training our newest ParaPlan clients!  I performed the install using our FTP site set up by Tim and with LogMeIn Rescue.  This new remote support tool allows us to easily take control of any computer with a unique code and their permission.  There is no software to install on either end and we have now used it at over 10 sites with various client computer configurations and networks.  We are very pleased to announce this new tool that allows us to provide even better support to our clients.

If immediate remote support is ever needed, just contact EnGraph for your 6-digit support code and goto http://engraph.com/support

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